Seller FAQs

Selling through Spreespot means you no longer need to wait for buyers that may never show up, allow strangers in your home, or schedule meetups in public places in fear for your personal security. You can now Sell your used goods in the quickest, easiest, and most convenient, and secure way possible.


    How do I sell on Spreespot?

      Simply upload a photo of the item you are selling, along with details, price, and condition. You will need to categorise the item and choose which location(s) you are willing to drop off your item at once it sells.

      Once the item is sold, you will receive an email notifying you to drop off the item(s) at your earliest convenience. We ask sellers to respect a 48hr drop off window.


      What type of items can I sell?

        Items must be of portable size and weight. The locations are mostly convenience stores and the handling and storage of larger items is not complimentary to their business practice. Item exclusions such as firearms, drugs, etc. can be found in our terms and conditions.

        Item Dimensions for pickup/dropoff locations cannot exceed 36 inches x 36 inches x 36 inches and no heavier than the average person can handle.


        Where and when do I drop off the item once it has been sold?

          Sellers choose which locations that are most convenient to them when listing the item for sale. Buyers will pick from those chosen locations when making their purchase. Once the item has been paid for, sellers receive an email that inclused the order information and drop off location.

          We ask that sellers drop off the items as quickly as possible while respecting a no later than 48hr policy. Buyers are instructed to pick up as quickly as possible and have a maximum of 5 days to pickup their order.


          What will I need to do when dropping off?

            1. Package your item neatly. Preferrably in a box or bag and with no loose pieces (i.e. hanging power cord or loose accessories).

            2. Clearly label your item with the order number so it can be quickly identified (large numbers on the front or top of the packaging).

            3. Visit the buyer's selected store location and inform the cashier you are dropping off a Spreespot order.


            Who are the store locations?

              Spreespot partners with local stores to assist with the pick up and drop off related to our user transactions. These stores consist of local convenience stores, gas stations, etc. When selecting stores, we look at geographic location and accessibility for the convenience of our buyers and sellers.

              If you have a suggestion for a new location, please reach out to us at sales@spreespot.com


              How do I know the buyer won’t back out?

                Similar to ebay, once a buyer makes a purchase, they are making a commitment to buy the item. The only way the buyer can back out is if the item does not match the description, or details were not provided (such as flaws, cracks, stains etc.) in the listing. We expect buyers to be fully honest with their listings.

                We are committed to building a secure and honest marketplace. Buyers or sellers receiving repeated negative feedback will get their rights revoked.


                When do I get paid?

                  Sale proceeds will show up in the seller's accounts once the buyer has picked up and approved the item. The earnings history can be found here https://www.spreespot.com/earnings


                  How do I withdraw my funds?

                    A withdrawl request can be made at any time. Payouts are provided through paypal or etransfer. Withdrawal transactions can be initiated here https://www.spreespot.com/payouts


                    Is the payment platform secure?

                      Absolutely! Spreespot has partnered with stripe to accept payments. Stripe is a world leader and is dedicated to secure transactions.


                      The following is from Stripe's security documentation

                      Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
                      All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
                      PGP Stripe has two PGP keys to encrypt your communications with Stripe, or verify signed messages you receive from Stripe. Which key you make use of is dependent on the information needing to be transmitted:
                      To securely contact Stripe, use our general PGP key To send sensitive data, such as credit card information as part of a data import, use our data migration PGP key


                    Check out this quick video explaining the process. More videos can be found here Here



Thank you for choosing Spreespot